Shipping policy
Shipping Policy
At Bespoke Business Brandwear, all items are produced to order.
This allows us to maintain quality, consistency, and a professional finish across every order.
Please read the information below before placing your order.
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Production Time
All products are made to order.
Once your order is placed, we:
• source the selected garments
• prepare and review your artwork
• professionally print your brandwear
Because of this process, orders can take up to 14 days from the order date to be produced and delivered.
This timeframe includes both production and shipping.
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Delivery Timeframes
• Estimated delivery: up to 14 days from order date
• Timeframes may vary depending on:
• order size
• product availability
• artwork approval
You will be notified once your order has been dispatched.
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Artwork Approval
Where applicable, artwork is reviewed before printing.
Delays in artwork approval or the need for revised files may extend production time.
We will contact you if any issues arise.
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Shipping Method
Orders are shipped using a tracked delivery service where available.
Shipping costs and options will be shown at checkout.
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Delays
While we do our best to meet estimated timeframes, delays can occasionally occur due to:
• supplier availability
• courier delays
• peak periods
We will always communicate any significant delays.
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Incorrect Address
Please ensure your delivery address is correct at checkout.
We cannot be held responsible for delays or lost parcels caused by incorrect or incomplete address details provided by the customer.
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Questions
If you have any questions regarding your order or delivery, please contact us via the Contact page and include your order number where possible.
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Bespoke Business Brandwear
More than merch. This is brandwear.